Cannot get VPN setup. Also remote management reports that my device is offline when i know it is not. Getting Server certificate not setup or something. Support already over with 3 months for a 400+ dollar device.

Can you please describe your setup including the Orbi Model #, # of satellites, modem make/model you are connected to, firmware version, etc?

RBR20. With two satelites. I have a gigabit internet connection.

NETGEAR Orbi Whole Home Mesh WiFi System - WiFi router and 2 satellite extenders with speeds up to 2.2 Gbps over 6,000 sq. feet, AC2200 (RBK23)

And what is the make/model of what the RBR50 is plugged into? That will be key to the solution here.

There is no modem. I have direct internet access through ISP. is that what you were asking? Ethernet plugged into main. Then two satelites connected wirelessly

VPN | NETGEAR Communities

23 Replies

Chuck_M
Mentor
Mar 06, 2019
Can you please describe your setup including the Orbi Model #, # of satellites, modem make/model you are connected to, firmware version, etc?
- kfkchatt
  Aspirant
  Mar 06, 2019
  RBR20. With two satelites. I have a gigabit internet connection.
  - kfkchatt
    Aspirant
    Mar 06, 2019
    NETGEAR Orbi Whole Home Mesh WiFi System - WiFi router and 2 satellite extenders with speeds up to 2.2 Gbps over 6,000 sq. feet, AC2200 (RBK23)
ekhalil
Master
Mar 06, 2019
kfkchatt wrote:

Cannot get VPN setup. Also remote management reports that my device is offline when i know it is not. Getting Server certificate not setup or something. Support already over with 3 months for a 400+ dollar device.

Do you have a DDNS setup in Orbi?
- kfkchatt
  Aspirant
  Mar 06, 2019
  
  I have DDNS already setup. I can connect through android but not through windows client. When i connect to vpn it gives me this.
  
  Wed Mar 06 13:43:21 2019 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.
  - ekhalil
    Master
    Mar 06, 2019
    kfkchatt wrote:
    
    I have DDNS already setup. I can connect through android but not through windows client. When i connect to vpn it gives me this.
    
    Wed Mar 06 13:43:21 2019 WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.
    
    What do you get when you check the status of the DDNS as follows:
ekhalil
Master
Mar 06, 2019
kfkchatt wrote:

....... Also remote management reports that my device is offline when i know it is not. ......

Are you trying remote management from a browser or from the Orbi app?

If from browser, is Remote Management enabled under >> ADVANCED >> Advanced Setup >> Remote Management?

If from Orbi, is Remote Management enabled in the app under >> Menu >> SETTINGS >> Remote Management?
- kfkchatt
  Aspirant
  Mar 06, 2019
  When i connect to app on phone. it says connect remotely. when i do my device listed as RBR20 is offline. I know this is not the case.

Forum Discussion

VPN

NETGEAR Orbi Whole Home Mesh WiFi System - WiFi router and 2 satellite extenders with speeds up to 2.2 Gbps over 6,000 sq. feet, AC2200 (RBK23)