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GILLIAN's avatar
GILLIAN
Follower
Jan 26, 2016
Solved

Aircard 763S MEP Unlock tool

Help!

Trying to unlock the aircard (763S) but the link provided by Fido (service provider) is to a Sierra wireless website and does not work. I have installed the drivers, have an unlock code, but I haven't been prompted to enter it. Using a Mac - OS X El Capitan 10.11.13.

HELP ME!

Thanks.

9 Replies

    • alfadhel's avatar
      alfadhel
      Tutor

      Can i unlock AC790S from Zain Kuwai with that tool ? TKS

      • abulnoor's avatar
        abulnoor
        Aspirant

        Hey alfadhel,

         

        I am having the same issue. how did you unlock it? Did zain agree to give you the MEP code to unlock the hotspot? Please advice.

         

        Best regards,

        Anwar

  • ArodiD's avatar
    ArodiD
    NETGEAR Expert

    Hi Gillian,

     

    If you have been supplied the unlock code, then all you need to do is insert another carrier SIM into your 763S.  Once you boot it up, you will need to access the WebUI which will prompt you for the MEP code.  All you need to do is enter the MEP code to unlock.  Once it has been unlocked you will then need to go into the APN profile settings and ensure the correct APN profile has been selected as default/active connection.  Please note:  If you factory reset your 763S you will once again need to enter your unlock code.

     

    Kind Regards,

     

    Arodi

    • marilyn579's avatar
      marilyn579
      Initiate

      Help!! I have a aircard763s from Rogers. Trying to unlock it. I have a unlock code (pd $50.00 for it), but the instructions are useless.  What is a WebUI?? Please help Grandma.

    • chutieuswimming's avatar
      chutieuswimming
      Aspirant

      Hello Netgear,

      I am in Vietnam, I bought the Aircard 763S device but after the reset the error "Sim MEP Locked". Currently, I do not know which department to contact by email for support code to unlock.
      Have Netgear support information or instructions on how to get device unlock codes.