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cmyorke1's avatar
cmyorke1
Aspirant
Jan 16, 2020

AT&T MR1100 Ethernet Port inop

I am using an AT&T branded Nighthawk MR1100. It recently updated firmware to 12.05.05.12. Since this update I am not able to connect to the ehternet port with any devices. I was using it with a Linksys Velop node and was working fine until the update. I was also able to connect my laptop to ethernet but am not able to currently.  The device was working correctly prior to the firmware update. 

 

Can anyonne provide assistance. 

 

27 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    We are actively working on this issue. 

     

    Sorry for the inconvenience and thanks for your patience.

     

    Regards

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert

      Could you please advise when the issue happens on ethernet port, do you still can connect to WiFi and browse the internet?

       

      Thanks

      • cmyorke1's avatar
        cmyorke1
        Aspirant

        Yes i am still able to connect to WIFI and browse. Once connected to ethernet there is no internet available through the port. 

  • I just recently sold 2 Nighthawk AT&T LTE mobile hotspot routers in the ethernet is still not working is there a firmware update for this?
    • lukelu's avatar
      lukelu
      Aspirant

      Got the same issue (We are using ATT bussiness plan). Wifi works but ethernet doesn't.

      • ar_james's avatar
        ar_james
        Aspirant

        Same 'No Ethernet' issue on my MR1100 M1 router.  I have a trouble ticket open. I have the latest ATT provided firmware 12.05.05.14.   I saw some threads where this version should have corrected the issue.  My ethernet port is broken.  The wifi and the USB port will still connect.   I have a USB 3.0  to Ethernet adapter that came with my laptop plugged into the usb. That works for now, but I think there is a speed decrease from what ethernet would be.