I have a bricked M2, it does not start. Please send me the current firmware. Best regardsRoman

Hi rychro, May we please know the device SKU (e.g. MR2100-1TLAUS)? This can be checked on the box of the product or on the barcode label Have you tried factory resetting the device? Please remove the SIM card and hold down the reset button until you see a change in the LED. Regards,BlancaCommunity Team

Dear Bianca The SKU is: MR2100-100EUS I've tried a factory reset several times. But this could not solve the problem.With no SIM installed. Best regardsRoman

Hi rychro I have sent you a message. Please check your inbox. Regards,BlancaCommunity Team

Hi Blanca_O , can you send me the file as well? I do have a MR2100 which stucks in boot with the first of the four dots. Resets are not working with or without SIM, with or without battery etc.Im am able to plug in to power supply holding down reset until it sas "downloading firmware" and then it stucks again. In booth the display is slightly flashing white every few seconds. So I'd like to do a forced firmware update.... P.S. Also SKU: MR2100-100EUS

Hi Blanca_O Could you please send me the firmware too? SKU mr2100-a1tlaus Thanks

Firmware Nighthakt M2 | NETGEAR Communities

13 Replies

Blanca_O
NETGEAR Employee Retired
Jun 16, 2022
Hi rychro,

May we please know the device SKU (e.g. MR2100-1TLAUS)? This can be checked on the box of the product or on the barcode label

Have you tried factory resetting the device? Please remove the SIM card and hold down the reset button until you see a change in the LED.

Regards,
Blanca
Community Team
- rychro
  Aspirant
  Jun 16, 2022
  Dear Bianca
  
  The SKU is: MR2100-100EUS
  
  I've tried a factory reset several times. But this could not solve the problem.
  With no SIM installed.
  
  Best regards
  Roman
  - Blanca_O
    NETGEAR Employee Retired
    Jun 21, 2022
    Hi rychro
    
    I have sent you a message. Please check your inbox.
    
    Regards,
    Blanca
    Community Team
- Transfluxor
  Apprentice
  Oct 03, 2022
  Hello @Blanca_O
  Please send me the file too. I'm already desperate to restore my MR2100-1TLAUS.
  - Blanca_O
    NETGEAR Employee Retired
    Oct 03, 2022
    Hi kopiko Transfluxor
    
    MR2100-1TLAUS is an ISP / Telstra SKU. There is no option to manually update the firmware as it is locked by the Internet Provider. All upgrades are provided over-the-air.
    
    Kindly describe the issue you are facing with your device. Can you please let us know what troubleshooting you've tried?
    
    Regards,
    Blanca
    Community Team

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Firmware Nighthakt M2