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LM1200 fails updating / checking firmware, no WAN feature
I recently purchased the LM1200 and found that the WAN feature is not enabled. I have attempted on several occasions to update the firmware by navagating to Settings > Software and Reset > Check for Update but I only receive the following error:
Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.
The WAN port was a deciding factor when purchasing this device.
Is there any place where I can download a firmware version that has the port enabled and manually apply it?
Current version information:
Firmware Version:EC25AFFDR07A09M4G
App Version:NTG9X07C_20.04.07.06
Web App Version:LM1200-HDATA_03.03.103.189
Hardware Version:1.0
7 Replies
Please do factory reset and try again.
If you still have the issue, I will sedn you the local FW upgrade package for you to upgrade your device using Web GUI.
Thanks
John,
Thank you for the assistance. Unfortunatly, I am still receiving the same error.
I tried factory resetting with and without the SIM installed just to be sure and it still will not update itself.Hello John. I have the same issue updating my LM1200-111NAS. Would you be able to send me the local FW upgrade?
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Hello John. I have the same issue updating my LM1200-111NAS. Would you be able to send me the local FW upgrade?
I understand this problem can be solved. I purchased an LM1200-111NAS and can still use the WAN. How can I fix this? It's possible to use it.
Same problem. A private message solution is not a solution if it can't be shared with the community