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Forum Discussion
Patatorz
Feb 20, 2026Star
MH7150 M7 not accepting my eSIM
Hello, just bought a M7 to use a eSIM from Free (working fine on my iPad Pro). Whatever with QR code or manual configuration, the installation of the eSIM is not working.
i would like to use it according to the big data associated to it in different countries.
as mentioned this is fine on my iPad.
Any clue how to make it work ?
The M7 is running the latest firmware.
thanks for your support
ludovic
5 Replies
- plemansGuru - Experienced User
Not all sims support hotspot plans. Some only work with phones/tablets. Did you check with Free to see what they support with their plans?
- plemansGuru - Experienced User
I've got the MH7150 and I've used it with Lyca and Tello for physical sims and then just the esim marketplace
- kevdyasAspirant
Have you requested a new QR code/eSIM? Some providers have single use QR codes/eSIMs
- HARRYHEREAspirant
Hi Ludovic,
If your M7 isn’t accepting the Free eSIM, try these:
- Make sure the M7 supports the required eSIM profile and bands.
- Double-check the QR code or manual configuration.
- Try resetting the network settings or doing a factory reset.
- Confirm with Free that your M7’s IMEI is registered for eSIM activation.
Sometimes the carrier needs to push the eSIM profile to the device before it will activate.
- RSS7Guide
Hello, I have the exact same problem with my eSIM from Free (french operator).
When I try to add it via the NETGEAR App through the QRcode it fails, asking me to retry or cancel.
The other problem is that this eSIM (failed to be added) seems to keep one of the 7 eSIM "slots" in the router, with no way to delete it.
I tried multiples factory resets but it doesn't reset the eSIM chip
I hope for a NETGEAR firmware update that fixes those issues :)