I took a netgear nighthawk m1 firmware update on Thursday Night and now it does not show my data usage like it should: https://prnt.sc/109mh9r so Please fix it! I have restarted the modem took the sim out and back in and it hasnt fixed it!

I have the same issue. No data showing after latest update. This is a loss of one of the good features of this router.

Yeah, Hopefully someone from netgear sees this and will get a fix for it!

Marcus1981 I think you need to report this issue to AT&T tech support as they push their own firmware updates for these devices. The firmware version number you have is the same as the one on mine and it is not in the normal format of an AT&T version #. Not only that the latest version number shown for this device on Netgear is NTG9x50C_12.06.11.00 and the latest AT&T version number I can find is NTG9X50C_12.05.05.14_ATT_04.06 with a build date in Feb. 2020. You can easily see the difference in format.

I'm having same issue. Device showing Firmware version NTG9X50C_12.06.21.00 with a build date of 01/08/2021. I've been unable to find any information concerning this firmware version.

Yeah when I go to the modem page at the bottom it gives me a option to apple or discard and when I hit apply it says retry! so I cant see data usage on the modem or the modem page! I hope they fix this soon or tell us how to fix it!

Netgear Nighthawk firmware update

24 Replies

dcavins
Tutor
Feb 28, 2021
I'm having same issue. Device showing Firmware version NTG9X50C_12.06.21.00 with a build date of 01/08/2021. I've been unable to find any information concerning this firmware version.
- Marcus1981
  Tutor
  Feb 28, 2021
  Yeah when I go to the modem page at the bottom it gives me a option to apple or discard and when I hit apply it says retry! so I cant see data usage on the modem or the modem page! I hope they fix this soon or tell us how to fix it!
Thinchy
Initiate
Mar 02, 2021
I have the same issue. No data showing after latest update. This is a loss of one of the good features of this router.
- dcavins
  Tutor
  Mar 02, 2021
  Curious to know what firmware version you are showing on the device now and what ISP you are using.
  - Marcus1981
    Tutor
    Mar 02, 2021
    Firmware: NTG9X50C_12.06.21.00 and Im using At&T
- Marcus1981
  Tutor
  Mar 02, 2021
  Yeah Im thinking about doing a factory reset, so it will work again! If they dont fix it in a few days!
  - Marcus1981
    Tutor
    Mar 03, 2021
    Well I did a factory reset and it didnt remove the latest firmware update!

Forum Discussion

Netgear Nighthawk firmware update