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Forum Discussion

kdebauch's avatar
kdebauch
Aspirant
Mar 16, 2018
Solved

Nighthawk M1 with Arlo Base Station

I recently recieved this hotspot router from AT&T. When they sold it to me they sent me a data sheet which said that it could be used as my Arlo base station. I have tried everything to figure out how to do this, but am having no luck! I can connect all of my wireless devices just fine, but no clue how to connect my camera system. I am currently without security and feeling very vulnerable!

  • I updated the firmware and after a brief struggle, managed to get all of my cameras synced and working with the M1.

16 Replies

  • JasonN's avatar
    JasonN
    NETGEAR Employee Retired

    Hi kdebauch,

    I see that your M1 device is working properly because you have other wireless devices connected to it. I am going to move your post to the Arlo location of this community so you can have better assistance on your Arlo devices.

     

     

    - Jason N

    • jguerdat's avatar
      jguerdat
      Guru

      It's my understanding that the US version of the M1 is not currently capable of being used as a base station for Arlo wireless cameras. The Australian version does support htis. Dunno if/when the firmware will be updated for support.

       

      Right now you need to plug a base into the Ethernet port, if the M1 has one. Otherwise, use a WiFi extender that's connected to your WiFi so the base can connect via the extender's Ethernet port.

    • kdebauch's avatar
      kdebauch
      Aspirant

      Jason, your response is false and completely opposite to the actual truth. My Arlo system works fine. The M1 is not allowing me to connect the Arlo to it. The ethernet port on the M1 does not recognize anything when connected. I have tried connecting it directly to my laptop, a 5 port unmanaged switch, as well as a router. None of these devices receieved any activity from the ethernet port on the M1.

      • jguerdat's avatar
        jguerdat
        Guru

        Not sure Jason is going to see this. Since the Ethernet port seems to be dead, I would either swap it at an ATT store or contact Netgear support and open a case for replacement.