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Forum Discussion
No Device Attached
I have a MBR1515 that boots up and provides the following lights
power - green
wireless - blue blinking
4G LTE - blue
Signal - blue
WPS - green
I log into the router and it says I do not have internet access. I then navigate into the "Mobile Broadband Settings" and my connection status is "NO Device Attached. I hit the "Connect" button and it detects the mode, goes to Negotiating -> Connecting -> Not Connected -> Detecting Modem -> No Devices Attached -> Detecting Modem -> Scanning -> Connecting -> Not Connected
My access number is *99***3#
APN vzwinternet
I've reached out to Verizon but they say it's something with the device since the sim works in other MBR1515's that we have.
anyone ever have a problem like this before?
5 Replies
Hello thor1470
Have you tried to do a factory reset the modem you hold down the reset button for 10 seconds and it will factory reset the modem and you will have to reconfigure the modem.
DarrenM
I just tried doing the factory restore and afterwards I'm still at the same spot. Any other options?
Hello, i was sorta glad to read someones response to thew same problems??, however, i am clueless in the PC, wireless, and broadband world??, but i have been wondering if it might make any difference??, if i follow what the manual states??, Possible upgrading the modem Module ,? what ever that is ??
or(" updating)" the Firmware in this device?? presently it states in upper right corner of page that its Version V1.2.2.68
and the modem driver version is V1.7, and does any one know what that means , upgrade the module???
i am desperate, to find a fix for this very sad, and heartbreaking problem of mine? , For i moving in a week to the country , and my employer wants me to work from home , and that would of been fine , however with out my Verizon MBR1515 broadband modem , i will be stuck like chuck , since my cell??My next question is , if i were to purchase or find another Netgear MBR 1515 like this one, Will my ll carrier only lets me use a limited amounted of data?, i think maybr about 1Gb Max,will Sim card work in that other unit?? My ISP says my sim card is working and active , I am not a tech savy girl,so any advice, or clues one may give would be a blessing , Thank you in advance,All Eagerbecky/help if you wish me to send more technical data about the units settings , pleasre advise , i am more than happy to give what ever data is needed about this problem, Thanks to all who have read my post ,Eagerbecky
I too have the exact same issues, i was hopeing that you found a fix for this sad issue?,
My isp ssays its a problem with my device, i have did a factory reset and entered all the isp data ,and after reboting ,same thig ,no internet ,i am going nuts at this issue, it has worked great for years untill today /any anseers would be so muxh of a blessing for me??Thank You in advance, Eagerbecky
unfortunately, no. we had a spare one in reserve that I used to swap out as no solution has been found. the factory reset did nothing and if I swap the sim card into another device it works, so the issue is done to the device itself.
