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Manitou's avatar
Manitou
Aspirant
Feb 13, 2026

no software update available

I received a message from Netgear that I should update my MR6450 - Nighthawk M6 Pro mobile router as soon as possible. However, there is no software update available when I request an update through the device's menu. The current software version in my M6Pro is: NTGX65_12.01.54.00 and is from 12 April 2024.

mr6500

4 Replies

  • Manitou's avatar
    Manitou
    Aspirant
    Feb 16, 2026

    No one can help please?

    Netgear support is not possible because ends waranty M6Pro.

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Feb 13, 2026
      Manitou wrote:

      Thnx for the feedback ! I am sure that the message is from Netgear.

      https://view.e.netgear.com/?vawpToken=JSKBJI2VN6YUXL2ZKD3HE6PJ2E.10192

       

      I buy the M6Pro direct from the Netgear store in 2023-01 , so it is not a device 

      distributed by a carrier! 

      KevinLiT​ - Can someone from Netgear follow up?

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Feb 13, 2026
    Manitou wrote:

    I received a message from Netgear that I should update my MR6450 - Nighthawk M6 Pro mobile router as soon as possible. However, there is no software update available when I request an update through the device's menu. The current software version in my M6Pro is: NTGX65_12.01.54.00 and is from 12 April 2024.

    Are you sure this email came from Netgear?

     

    Firmware for mobile routers is distributed by your carrier (not by Netgear), so you should reach out to them.