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Forum Discussion
Amber power and switch unresponsive
This switch became unresponsive recently and when I started looking at it, I noticed the Power LED is amber. I attached a serial console cable and did a cold boot. When it started it immediately ga...
Hi
> Does this indicate that the internal memory has failed?
Possible, but that's the Netgear support engineers can give you a more definitive answer.
> Is there a way to reflash the firmware to get it working or does this need to be RMA'd?
If you can still get to the bootloader, probably over XMODEM or via USB. The link shows how to do a factory reset on M4300's, but it also contains the information on how to enter the bootloader before the switch attempts to load the operating system. There is an option to load firmware from there or to (attempt to) boot from the secondary partition.
If the flash memory is botched you might be able to restore the firmware, but it may only be be question of time when this issue pops up again. So: For a definitive answer contact Netgear support, you might be eligible for a replacement if they think so after analyzing it with you.
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