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Forum Discussion
Dead GSM7324 after Switch Recovery Tool?!
I purchased a switch second hand and was hoping to restore the software on it to get it back up and running. After getting the "unknown box topology" - seems common according to Google - I attempted ...
jmizoguchi wrote: if you got 2nd handed then
1. already been out of warranty by the initial owner
2. unless you have purchased from retailer with receipt that you can prove that can be again is the warranty.
AGAIN, this not question you ask here. call support.
AGAIN, you are being rude and not helpful at all! As a moderator I would expect you to be more helpful.
I'm asking for other people's experience with Netgear's support and their hardware to get answers for the troubles I am having.
Is this box dead? Do the jumpers have any functionality? Is there a hardware restore (obviously I had no luck with the Switch Recovery Tool) that will restore this unit?
Is Netgear lenient on this kind of issue?
Do I have any case to stand on? Is the warranty only for the original owner or does it stick with the product? If it does, I might only be a few weeks out of warranty based on the date stamped on the product, right?
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