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Forum Discussion

ITO's avatar
ITO
Aspirant
Apr 30, 2018

GS110TP Firmware update not working through SmartControlCenter

Hello, SmartControlCenter 1.1.3.4 Netgear GS110TP I'm trying to use SmartControlCenter to update the firmware on my GS110TP switches, but it always fails with "File transfer read / write error...
Firmware
Software & Apps
JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
May 01, 2018

Hi ITO,

 

Welcome to our community!

 

It seems that you pretty isolated the issue with different switches. Please try to downgrade the Smart Control Center to v1.3.3.3 and also try to use other PC to upload the firmware.

 

Regards,

  • ITO's avatar
    ITO
    Aspirant
    May 01, 2018

    Hi JohnCarlo,

    Thanks for respondng. I have tried it on 2 computers and in fact I started with an older version of SmartControl and updated to the latest when I encountered the problems as described.

     

    JohnC_V wrote:

    Hi ITO,

     

    Welcome to our community!

     

    It seems that you pretty isolated the issue with different switches. Please try to downgrade the Smart Control Center to v1.3.3.3 and also try to use other PC to upload the firmware.

     

    Regards,

     

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      May 02, 2018

      ITO,

       

      I tried to replicate your case using the same device but I was able to downgrade and upgrade the firmware without any issues. May you be able to try disabling the firewall and antivirus before upgrading the firmware?

       

      Regards,

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Employee Retired
      May 08, 2018

      ITO,

       

      I would like to have a follow up on this thread. Please let us know if everything is ok now or you still need further assistance.

       

      If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       

      Regards,

      • ITO's avatar
        ITO
        Aspirant
        May 13, 2018

        Hi JohnCarlo,

         

        I tried disabling firewall and anti virus, but no improvement.

        Thanks for looking into this. Any other suggestions?

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