NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Software & Apps
108 TopicsConfusing typos in HTTPS certificate upload page
The MS510TXUP Smart Switch has some confusing typos on the page used to upload HTTPS certificates whilst on the latest firmware version 1.1.0.9 (and all versions before it). The user is presented with the following options: "SSL Trusted Root Certificate PEM File" should be used for the X.509 Public Certificate PEM File, and "SSL Server Certificate PEM File" should be used for the X.509 Certificate Private Key PEM File. As my device is out of warranty, I could not find any way to make Netgear aware of this issue. If anyone from Netgear sees this, please the typo be resolved? Also, TFTP is insecure and should not be used to transfer private key files. Please could a secure alternative be implemented?260Views0likes2CommentsM4300-96X REST API - Issue Querying Ports 65-96
Since I still have not received a response to the support email I sent over a week ago, I figure I will ask the same questions here in hopes of getting some answers. I have been working on a script for Q-Sys to interface with the REST API on an M4300-96X switch. My script is able to connect and query port information for the first 64 ports on the switch but attempting to query information for ports 65-96 results in an “Invalid portid” error. Why does the API appear to ignore the ports in modules 9-12? Also, the “sw_portstats” and “swcfg_poe” commands do not appear to accept “ALL” as a portid value even though the REST API reference manual claims it should work. Is there a newer version of the manual with a more accurate command list? I am using the December 2020 version of the document #207-10252-01 which lists API version 2.0.0.59. The switch is running firmware version 12.0.19.4 I have no modules installed in the first four slots, an APM408C module in slot 5, an APM408F module in slot 6, and APM402XL modules in slots 7-12 running in 4x10Gig expanded port mode.202Views0likes0CommentsConfigure SSL/HTTPS for GS724TPV2 and GS752TPv3
Hi All, I am looking to enable HTTPS for all my Netgear Switches (GS724TPV2 and GS752TPV3). But I cannot import the self-signed certificate that I have already got available. I feel like I'm missing a vital step, and was wondering if someone is able to help me on this? Looking forward to hearing some advice. Cheers!1KViews0likes5CommentsM4250 - Black Magic
Hey All, First time posting here. Here is my situation that I could use some help with. I purchased and installed some Netgear M4250 switches throughout my venue. Using the Engage software, I've setup a few VLAN's with them, Lighting, Audio, Video, etc. Each of these VLAN's have a DHCP server from one switch. The system I setup is isolated from the internet on purpose as I want to maintain minimal network traffic over the system. I'm looking now to get a Black Magic Web Presenter into the video network. This device has one network port that is designed to both handle the setup/control of it and additionally, push video to the internet. Putting this device on the network I setup however doesn't work because I don't have internet on the network. On my video switch I want to be able to have the following 3 ports. Port 1) connects to the rest of my network with an AutoTrunk while utilizing the Video VLAN with it' own DHCP Server. Port 2) connect to another network I have in my building that provides internet. This network has its own DHCP Server. Port 3) my Web Presenter that takes traffic from both Port 1 and Port 2. IP Address of the device would live in the range that comes from Port 1. How would I configure this in the M4250.2.1KViews0likes5CommentsNMS300: No scheduled backup of switch config via encrypted connection?
Hi everybody, we are using the scheduled backup feature of NMS300 to automatically backup the config of our switches to avoid a manual backup of the config after every configuration change, but this seems to work only via telnet. I've created ssh- and https-credentials, which definitely work when used to connect to the switches manually, but when associated to a test switch, the NMS300-backup doesn't work for this switch. The error message is "No valid telnet credentials". When valid telnet credentials are associated to the switch, the backup works. I have reported the same problem back in 2016 for our M4100 switches, and the answer was that this behavior was by design: https://community.netgear.com/t5/Managed-Switches/NMS300-config-backup-with-telnet-disabled/td-p/1161992 Meanwhile we have replaced several of our M4100 switches with M4300 series, but the problem remains the same. We are using NMS300, version 1.7.0.22 Is this some kind of configuration error or is the backup feature still limited to telnet? If so, are there plans to change this? Thank you! Best Regards Christoph540Views0likes1CommentNMS300: my.NETGEAR.com Account Profile rejects valid account credentials
Dear experts, I would like to connect our NMS300 installation to our Netgear account to have an insight with NMS300 to which switches are registered and which aren't. In the "admin" area there's a function called "my.NETGEAR.com Account Profile", which should provide this, but it rejects our credentials, which work without any problems for a manual login on the Netgear website. It doesn't seem to be caused by our firewall. Our NMS300 version is 1.7.0.22. The same problem had been reported years ago in this forum and it seems that it was solved with an NMS300 update, but perhaps there's a more simple solution now: https://community.netgear.com/t5/Managed-Switches/NMS300-my-netgear-com-account-profile-error/m-p/1252091#M3575 Thanks for your support! Best Regards Christoph538Views0likes1CommentGS724TPv2 web ui blank
I've been experiencing issues when I log into the WEB UI where I can see the menu's and sub menu's but non of the options show up. I just get a blank page. During troubleshooting I noticed the time/date was off so I corrected that, I updated the firmware, and it worked the first time I logged in but now I'm back to getting blank options/settings under any menu option. It works when I use incognito window but not when I use the normal mode in Google Chrome. Browser is updated. I've cleared my cookies, cache and all history and get the same blank screen. I've tried researching the issue but didn't really know the best way to explain it. Figured I'd try here. Thanks in advance.700Views0likes1CommentI cannot access over https on OSver 12.0.17.9
I recently updated my M4300 from version 12.0.15.4 to version 12.0.17.9. When I did so, I confirmed that I could no longer connect via HTTPS. Before the work was done, http was disabled and https was enabled in the settings. After performing the upgrade with that setting, the HTTP connection can access the AV UI, but not the MainUI, and the HTTPS connection is no longer available. I can make SSH connections, so is there any way to restore HTTPS connections via SSH?2.6KViews0likes7CommentsRemove 2 VLAN's for 1 port
Hello, I have M4300-24XF switch. In this switch i have 3 VLAN streams: 1. VLAN105 - PTP l2 multicast 2. VLAN106 - IP l3 with DHCP server 3. VLAN107 - huge jumbo ECPRI packets l2 stream On the same switch i have 2 different devices: 1. DEV1 that can accept all 3 tagged streams and work with it; 2. DEV2 that can accept ECPRI packets tagged, but IP l3 and PTP l2 untagged; What is the way to untag packets for DEV2 will work? I have tried few ways: 1. "port jumper on the switch": define one port "access with PVID 105" and connect it directly to switch port "access with PVID 106", to replace tag 105 to tag 106. The DEV2 port is "trunk with PVID 106". This is not works for me. I think it loopback protection of the switch 2. Use "IP Subnet Based VLAN Configuration": define IP range in the settings, set it to VLAN106. DEV2 port is "trunk with PVID 105". This setup works for me, but only when i already have IP for DEV2. When i reboot the DEV2 unit, the DHCP packets isn't reach DHCP server, because it still not tagged. 3. Use "Protocol Based VLAN Group Configuration" with "Protocol Based VLAN Group Membership": i have set VLAN105 for protocol 0x88f7 (PTP), select port of DEV2 in "Protocol Based VLAN Group Membership", define DEV2 port as "trunk with PVID 106". And this is not for me. I will help for any assistants. Thanks, Dmitry Gelfond714Views0likes1Comment