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Software & Apps
323 TopicsNetgear Discovery tool 2.0.7.0 no longer finding my 5 switches.
I have used the utility many times before. Sometimes I have to run it twice to get results. Now it doesn't find anything. I can ping them all by IP, I can get into them via web and they are all passing traffic. I have another MAC scanning utility that finds them all by MAC address just fine. My Discovery tool version is 2.0.7.0 and I am running it as administrator. 5 port in Computer Room GS105EV2 8 Port in dining room GS108EV4 8 Port in Basement GS108EV4 5 Port in Living Room GS105EV2 8 Port in Bedroom 108EV4 Any assistance in why they no longer respond to the Discovery tool would be much appreciated. Thanks.VPNG01L - Reset Lic
Laptop where previous install located crashed. Tried doing a new install, but the netgear lic server wants me to un-install previous copy. That's not going to be possible. I see from previous posts that the key can be reset and then I would be able to reinstall. Tried doing this thru phone support earlier today but after almost two hours on the phone and being transferred four times I got tired of the run around... This should not be this difficult... Any help would greatly be appreciated. RemSolved2.2KViews0likes4CommentsVPNG01L licence key activation
could anyone help me in resetting my licence key for activation? Although deinstalled on old laptop I can't activate licence on new one. I have no access to the old system as hard disc is wiped. After countless and friutless hours running in circles at Netgear Support pages you are my last hope... regards Bruno407Views0likes2CommentsGS724TPv2 web ui blank
I've been experiencing issues when I log into the WEB UI where I can see the menu's and sub menu's but non of the options show up. I just get a blank page. During troubleshooting I noticed the time/date was off so I corrected that, I updated the firmware, and it worked the first time I logged in but now I'm back to getting blank options/settings under any menu option. It works when I use incognito window but not when I use the normal mode in Google Chrome. Browser is updated. I've cleared my cookies, cache and all history and get the same blank screen. I've tried researching the issue but didn't really know the best way to explain it. Figured I'd try here. Thanks in advance.839Views0likes2CommentsNetgear GS316EP reports as GS108EV3 after factory reset
We have an unused Netgear GS316EP 16 port switch. During troubleshooting we were asked to factory reset the switch. After factory reset it reverted to it's default IP address. When you connect via web to the switch via it's default IP address, the switch now says it is a GS108Ev3 8 port switch. The configuration utility is completely different from before. I downloaded the newest firmware but have not yet tried to install. The installation of firmware is even very different between the different models and I was concerned that the incorrect firmware (wrong model) might brick the switch. How can we get our 16 port GS316EP back? (We need all 16 ports not just 8)Confusing typos in HTTPS certificate upload page
The MS510TXUP Smart Switch has some confusing typos on the page used to upload HTTPS certificates whilst on the latest firmware version 1.1.0.9 (and all versions before it). The user is presented with the following options: "SSL Trusted Root Certificate PEM File" should be used for the X.509 Public Certificate PEM File, and "SSL Server Certificate PEM File" should be used for the X.509 Certificate Private Key PEM File. As my device is out of warranty, I could not find any way to make Netgear aware of this issue. If anyone from Netgear sees this, please the typo be resolved? Also, TFTP is insecure and should not be used to transfer private key files. Please could a secure alternative be implemented?415Views0likes2CommentsM4300-96X REST API - Issue Querying Ports 65-96
Since I still have not received a response to the support email I sent over a week ago, I figure I will ask the same questions here in hopes of getting some answers. I have been working on a script for Q-Sys to interface with the REST API on an M4300-96X switch. My script is able to connect and query port information for the first 64 ports on the switch but attempting to query information for ports 65-96 results in an “Invalid portid” error. Why does the API appear to ignore the ports in modules 9-12? Also, the “sw_portstats” and “swcfg_poe” commands do not appear to accept “ALL” as a portid value even though the REST API reference manual claims it should work. Is there a newer version of the manual with a more accurate command list? I am using the December 2020 version of the document #207-10252-01 which lists API version 2.0.0.59. The switch is running firmware version 12.0.19.4 I have no modules installed in the first four slots, an APM408C module in slot 5, an APM408F module in slot 6, and APM402XL modules in slots 7-12 running in 4x10Gig expanded port mode.291Views0likes0CommentsConfigure SSL/HTTPS for GS724TPV2 and GS752TPv3
Hi All, I am looking to enable HTTPS for all my Netgear Switches (GS724TPV2 and GS752TPV3). But I cannot import the self-signed certificate that I have already got available. I feel like I'm missing a vital step, and was wondering if someone is able to help me on this? Looking forward to hearing some advice. Cheers!1.4KViews0likes5Comments