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Imlost's avatar
Imlost
Aspirant
Feb 17, 2023
Solved

GS110TPv3 Giving me hell

Right so this is going to be a doozy but lets focus on one problem for now.

 

I have three Smart w/ optional Cloud (GS110TPv3) switches that have been nothing but headaches for the past few months. We have several DS-2CD2021G1-I Hikvision cameras connected to switch (A). Three IPC2122LR3-PF60-E Uniview cameras connected to a USW-FLEX Ubiquity switch which connects to switch (B) with a DS-2CD2655FWD-IZS Hikvison camera and DS-2CD2022WD-I Hikvision camera also connected to switch (B). Both switch (A) and (B) connect to a US-24-250W Ubiquity switch. Both switch (A) & (B) are running firmware version V7.0.9.11.

 

I just recently installed switch (C) witch has three DS-2CD2021G1-I Hikvision cameras connected to it. Switch (C) connects to Smart w/ optional Cloud (GS110TPP)  over SFP.

 

The current problem that I'm having is the switches will loose connection to the their uplink switch. When I head over to the switches I can see that only the uplink port to the uplink switch is off but everything else connected to switch (A) & (B) & (C) is still working fine.

 

Turning the switches on and off again will fix the problem for anywhere between a few minutes to a few days. We've tried swapping the uplink ports, resetting the switches to factory defaults, triple checking VLAN's, updated the firmware and yet the problem still persists. I am lost.

 

If you have any idea as to what is going on please let me know.

  • Alright, so I went thru some settings seeing if there wasn't something I was missing.

    I found that the STP operation mode was set to RSTP instead of MSTP like some of the other switches.

    After switching they seem be stable now, not sure for how long but it looks promising.

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Taking a minimum amount of control - read gain IP based access to the GS110TPv3s and the GS110TPP - and start with accessing the device logs could bring some insight what is going on. Something similar could help to bring some insight on your Ubiquity core switch. Unfortunately, the crystal ball is out of service.

  • Alright, so I went thru some settings seeing if there wasn't something I was missing.

    I found that the STP operation mode was set to RSTP instead of MSTP like some of the other switches.

    After switching they seem be stable now, not sure for how long but it looks promising.

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