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Forum Discussion
Trooper349
May 11, 2018Aspirant
GSM5212P
I have a GSM5212P running version 10.0.2.26, B1.0.0.5
I do not receive POE power on any ports.
When I look at System Info > POE configuration, the fields are blank.
There is no POE Firmware version, or power status.
Thanks
2 Replies
- Trooper349Aspirant
I fixed the issue - but not exactly sure why it happened.
I bought the switch used and it was running firmware: 9.0.2.15.
First thing I did was upgrade to 10.0.2.26 before even trying POE.
I noticed some errors during startup related to: hpc_poe_platform saying POE controller requires programming.
So I reverted back to 9.0.2.15 and everything worked.
I upgraded to 9.0.2.18 and it worked.
Then to 10.0.1.21, finally back to 10.0.2.26 and POE still working and no errors on startup.
So either I shouldn't have jumped directly from 9.0.2.15 to 10.0.2.26, or else something went wrong with the original upgrade. I didn't see anything in the release notes about
prerequisite firmware to get to 10.2.26.
- fabiola165990buAspirant
If an IP phone works normally between intermittent reboots, the problem could be related to PoE or an electrical connection in the cable. It could also be caused by a temporary loss of connectivity between the IP phone and the call manager. Burger King Survey
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