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Forum Discussion
GSM7312 upgrade
Hi,
I have a GSM7312 running a very old software version - 3.0.3.2. Latest available version is 6.2.0.14. In the release notes there isn't a word about proper upgrade paths. So questions:
1) Is it safe to go from version 3 to version 6?
2) Do I need to do a factory reset or something after the upgrade? I know a lot of devices change config formats and mess up their configs if not resetted.
3) Is there any official support channel for business devices besides this community btw?
Cheers
4 Replies
Welcome to the community! :)
Just to verify. Is your switch model really a GSM7312? It is because there is no firmware v3.0.3.2 for the GSM7312. As reference, kindly check the GSM7312 Firmware and Software Downloads page here.
The firmware v3.0.3.2 is for the GS108Tv1 (v = version). As reference, kindly check the GS108Tv1 Firmware and Software Downloads page here.
Regards,
DaneA
NETGEAR Community Team
I'm fairly sure:
I'm also fairly sure a direct upgrade to 6.x will brick it:
https://community.netgear.com/t5/Managed-Switches/GSM7312-Bricked/td-p/1278434
Support team tells me "we can't provide you 5.x, go for the lowest 6.x and upgrade sequentially to the latest version". I don't think I'll play this game of poker :)
Thanks for the link to the old thread. :)
The link to the old firmware versions for the GSM7312 were removed. However, I found the link to the GSM7312 firmware v5.1.1.3. Kindly download it here and upgrade the switch firmware. Afterwards, do a ladderized upgrade to firmware v6.0.0.15 up to the latest firmware which is v6.2.0.14.
Note: Please read the instructions and release notes on the zip file.
Regards,
DaneA
NETGEAR Community Team
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