NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GSM7312 Bricked???
Just upgrade my GSM7312 via TFTP from version 3.xxx to the latest version on the downloads site, it now just constantly loops round booting up.
Can i upgrade via the console port and reset it to a lower version, I have managed to find a Netgear site with a version 5? There is the ability to upload files but not sure how to install them once uploaded, any advice?
I know it's out of support.
Adrianj
6 Replies
Hi Thornweb,
Welcome to the community! :)
It is not recommended to upgrade the firmware from v3.x.x.x straight to the latest v6.2.0.14. The advisable way is to upgrade the firmware in a ladderized manner. For example, v3.0.3.2 to v5.1.1.3 then from v5.1.1.3 to v6.0.0.15 and so on until you reach the latest firmware version.
Kindly access the articles below that I found online and follow the steps indicated:
What do I do when my GSM managed switch does not boot up?
What to do when my managed switch does not boot?
Hope it helps.
Regards,
DaneA
NETGEAR Community Team
I managed to rescue it by downloading a version 5 firmware then version 6 via the console port and modem, all working now thanks
Adrian
DaneA wrote:Hi Thornweb,
Welcome to the community! :)
It is not recommended to upgrade the firmware from v3.x.x.x straight to the latest v6.2.0.14. The advisable way is to upgrade the firmware in a ladderized manner. For example, v3.0.3.2 to v5.1.1.3 then from v5.1.1.3 to v6.0.0.15 and so on until you reach the latest firmware version.
Kindly access the articles below that I found online and follow the steps indicated:
What do I do when my GSM managed switch does not boot up?
What to do when my managed switch does not boot?
Hope it helps.
Regards,
DaneA
NETGEAR Community Team
I would just like to confirm that following the instructions in the first link above worked for me - I now have full access to the CLI and web interface again! Thanks!
Hi Yamez,
Thanks for the confirmation. I'm glad to know that it worked for you. :)
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
