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Forum Discussion
fabiogc
Aug 03, 2017Aspirant
GSM7328FS switch - Configuration via the Boot Menu?
I have a GSM7328FS switch and when updating the image an error occurred in which it corrupted the code crc, operating system and backup image. Currently it only accesses via serial cable and already...
fabiogc
Aug 04, 2017Aspirant
Hi john,
Thanks for helping me.
I can access via console, but it already enters the Boot Menu configuration.
From what I've noticed I'm missing the main settings such as backup, main image and operating system. In addition, it still generates an error in the CRC code.
I've tried to transfer stk files and even cfg through hyper terminal and tera term, but without it it can not find the remote device.
If you have an idea how to configure I am grateful and ready to test.
Note: Sorry for writing, I do not speak English well.
Regards,
JohnC_V
Aug 04, 2017NETGEAR Employee Retired
I'm sorry to say this, but we may not recover the switch anymore as we don't have any backup image to run the switch. It seems that the firmware upgrade has been interrupted. I may suggest you to open a chat / case online on NETGEAR support also be ready with a soft copy of the Proof of Purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.
Regards,
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