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Forum Discussion

prodigerati's avatar
prodigerati
Aspirant
Oct 14, 2015

GSM7352S Cannot create LAG? License is missing?

After updating firmware I cannot create new LAG using the web interface. I get a javascript error that says "Error! cannot create LAG_10..."

 

I noticed the license is also blank and doesn't have LAG listed as a service:

 

License Key
 
 
License DateNA
License Copy0
License StatusInactive
DescriptionLicense key is not present.

 

License Features
 
 
 
IGMP
MCAST
PIMDM
DVMRP
PIMSM
OSPFV3

IPV6

 

How do I fix this issue?

5 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi prodigerati,

     

    Have you tried using other browsers like Firefox or Safari to access the web-GUI then configure LAG on the GSM7352S?

     

    Have you tried using other PCs as well?

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

    • prodigerati's avatar
      prodigerati
      Aspirant

      Safari, Chrome, IE, Firefox all give me the same error:

       

      Error! Failed to Set 'Admin Mode' with 'Enable'
      Error! Failed to Set 'Hash Mode' with 'Src IP and Src TCP/UDP Port fields'
      Error! Failed to Set 'STP Mode' with 'Enable'

      ...

       

      Firmware 8.0.3.49

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi prodigerati,

         

        I believe this is the same GSM7352S switch from your other recent posts.  Since you were able to access the GSM7352S web-GUI, have you tried to perform a factory reset?  On the web-GUI, kindly go to Maintenance > Reset > Factory Default.

         

        If you are unable to perform factory reset via the web-GUI, kindly have a console access on the GSM7352S and issue the CLI command: clear config to factory reset the GSM7352S then reconfigure it from scratch.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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