NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jarness17's avatar
jarness17
Aspirant
Mar 14, 2019

GSM7352S stack won't save config

Hi, we have a GSM7352S stack of 5 switches that won't let me save its config. When I go to Maintenance> Save Config and select the tick box and apply I get the following error (attached): Error! Failed to set 'Save Device Configuration with 'True'. I also tried to upload the config via Maintenance> Upload> HTTP File Upload> Test Configuration and when I click apply I get: Error! File is either empty or not found

 

The switches are on firmware version 10.0.0.53. I have tried doing this in Chrome, IE and Edge

 

The logs have these errors:

 

<13> MAR 14 11:02:06 169.254.100.100-4 CLI_WEB[132010224]: cliutil.c(2462) 2 %% Telnet Send Failed errno = 0x28. Failed to send text string to the telnet client.
<14> MAR 14 11:02:06 169.254.100.100-4 CLI_WEB[132010224]: cli_txtcfg.c(708) 1 %% Failed to create 'startup-config'

 

Telnet is enabled on the switch. I can see it has an APIPA address there but not sure what I can do to sort that. 

 

I would appreciate any help on this as we have to power down the switch at the weekend and we don't want to loose the configuraton!

 

If I can provide any more information please let me know. 

 

Thanks in advance!

No RepliesBe the first to reply

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More