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cartavio's avatar
cartavio
Follower
Jul 10, 2022

GSM7352s v2 dead after factory reset

This is a used switch that I had purchased second hand.  The switch was behaving oddly (sometimes failing to boot) so I decided to do a factory reset on it using the web UI.  Unfortunately, it looks like it's bricked now.  I always connect a serial cable whenever I work on these.  Here's what's printed

 

NetGear Boot code......
Version 01.00.33 02-03-2011

CPU Card ID: 0x508541


Select an option. If no selection in 3 seconds then
operational code will start.

1 - Start operational code.
2 - Start Boot Menu.
Select (1, 2):

Operational Code Date: Thu Mar 8 15:43:05 2012
Uncompressing.....


Adding 0 symbols for standalone.


Instantiating /download as rawFs, device = 0x20001
Formatting /download for DOSFS
Instantiating /download as rawFs, device = 0x20001
Formatting...OK.
Instantiating RamCP: as rawFs, device = 0x30001
Formatting RamCP: for DOSFS
Instantiating RamCP: as rawFs, device = 0x30001
Formatting...OK.

(Unit 1)>

Applying configuration, please wait ...

Applying Global configuration, please wait ...

Applying Interface configuration, please wait ...

User:admin
Password:
(GSM7352Sv2) >enable

(GSM7352Sv2) #
(Unit 1)>

User:
Config file 'startup-config' created successfully .

The switch was hung up on that last line for more than what it normally takes.  I did a power cycle, and now it does not boot.  It's stuck on just printing out this:

â–’

The power and port 49 and 50 LED's are orange.

 

I've already got a replacement on the way, but is there any way to recover this? can't we manually replace or reprogram the flash in it?  There must be something that can be done on the hardware level.

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    cartavio,

     

    Since the power LED is just lit up orange, it means that it got stuck in the boot-up stage.

     

    Kindly try the steps indicated on this link I found online (be mindful on the steps indicated).  Hope it helps. 🙂

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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