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Forum Discussion

zen200bin's avatar
zen200bin
Aspirant
Nov 23, 2021

how to make contact with support as the website chat and request hardware replacement are not workin

how to make contact with support as the website chat and request hardware replacement are not workin
plemans's avatar
plemans
Guru - Experienced User
Nov 24, 2021

zen200bin This is the public support forum where members of the public help others out. We're not netgear. If you have a case # with support, then get back in contact with them. 

 

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
Nov 24, 2021

zen200bin,

 

Welcome to our community! :)

 

As per checking your case number, your RMA has already been processed with a Next Business day replacement. Please wait for the replacement unit to come.

 

Regards,

 

John

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