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Forum Discussion
wodo
May 22, 2016Aspirant
IGMP Snooping breaks Bonjour / AirPrint
Hi, since we use a GS116Ev2 switch in our network we constantly had problem using AirPrint or other services that rely on Bonjour. Sometimes discovery of the AirPrint capable printers worked. Som...
wodo
May 23, 2016Aspirant
Here are my answers:
a.) 2.0.1.26
b.) No. Without the Netgear the problem does not occur.
c.) Yes. Factory Reset did not help.
I have two AirPort Express connected to the Netgear. The AirPrint devices are connected to the WLANs of these AirPort Express. When the AirPort Express stations are rebooted, AirPrint works for a few minuten across the NetGear switch. But then the AirPrint devices start to disappear and are no longer discoverable across the GS116E.
DaneA
May 23, 2016NETGEAR Employee Retired
Hi wodo,
Can you try to downgrade the firmware to v2.0.1.24 then check if same problem will occur. Be sure to perform a factory reset on the GS116Ev2 after a successful downgrade of the firmware then reconfigure it from scratch.
Regards,
DaneA
NETGEAR Community Team
- dialscMay 25, 2016Guide
Hi,
Just wanted to let you know that I'm facing a very similar issue with a M5300-28G-POE+ switch running the latest firmware version.
For the Negear guys: I have a ticket with Netgear about this issue: 26900588
Greez,
dialsc
- wodoMay 25, 2016Aspirant
I've done the downgrade to 2.0.1.24 with factroy reset. Same behavior.
What I figured out is that the problem occurs when the AirPrint devices are connected to the AirPort Extreme. As soon as a device is behind an AirPort Extreme, the problem starts and only devices that are connected to the same AirPort can discover these the AirPrint printers. So it seems to be some incompatibility between the Netgear IGMP snooping implementation and the AirPort Extreme. The AirPort Extremes we are using have the latest firmwares installed as well (7.6.4 and 7.7.3 depending on the hardware version).
- DaneAMay 25, 2016NETGEAR Employee Retired
Hi wodo,
I think it would be best that you open an online case with NETGEAR Support at anytime. Let them know about your concern as it might be a compatibility issue between the GS116Ev2 and the AirPort Extreme.
Regards,
DaneA
NETGEAR Community Team
- JohnRoMay 30, 2016NETGEAR Employee Retired
Hello wodo,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
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