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Forum Discussion
dave6592
Apr 09, 2017Aspirant
Java for GSM7212 and GSM7312
Hi Trying to get my GSM7212 and GSM7312 device view to work. I Have Java 1.7.0_79 installed and the switch addresses in the exception list. OS is Windows 8.1 All I get is "You need JAVA Plugin...
DaneA
Apr 10, 2017NETGEAR Employee Retired
Hi dave6592,
Kindly answer the questions below:
a. Have you tried using other browsers like Chrome of Firefox?
b. Have you tried using other PCs or laptops to isolate the problem? Also, try using other PCs or laptops with older Windows OS such as Windows 7.
c. Have you tried using lower versions of the browsers such as Internet Explorer 9?
d. Have you tried using Java 7 on Internet Explorer?
Kindly try the steps below:
On Windows, fix the java security settings to allow local trust to specific applets:
1. Go to Control Panel (It would be best to switch to Category View) then locate Java.
2. Open Java then edit the following security section.
3. Make sure Java is enabled in browser and if ever its not, add an exception for the switch IP address.
4. Make sure under Advanced, your browser is enabled for Java.
Regards,
DaneA
NETGEAR Community Team
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