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Forum Discussion
jsbrown
Jun 13, 2016Aspirant
JGS524PE Fan
Hi, Has anyone else had a problem with the Fan light coming on after about 12-18 hours of the JGS524PE Switch running? The Fan seems operational still and I haven't noticed any other problems as...
JohnRo
Jun 17, 2016NETGEAR Employee Retired
Hi jsbrown,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
- jsbrownJun 19, 2016Aspirant
Hi JohnRo,
Thanks for the feedback and suggestions. I have been trying them but have had no wins unfortunately. The Fan light will come on after a number hours when restarting the switch. I have tried this with older firmware, again upgraded to the latest firmware and with factory default settings.
Cheers.
- JohnRoJun 20, 2016NETGEAR Employee Retired
Hi jsbrown,
If that is the case then the Fan could be dying since the LED for FAN only turns on on fan failure. It may still seem to work but probably the fan speed may not be consistent. I suggest opening a ticket to have the switch replaced. You may contact our Support Team for this.
Thanks,
- JohnRoJun 23, 2016NETGEAR Employee Retired
Hi jsbrown,
Were you able to talk to support regarding the replacement?
Thanks,
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