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Forum Discussion
Gample_YT
Nov 27, 2024Follower
JGS524PE problem with reset and connect
Hi, I have a problem with the aforementioned NETGEAR JGS524PE switch. When I connect the power, it starts up, but all the LEDs light up and stay on, even though they should turn off shortly after sta...
RennaD
Dec 04, 2024NETGEAR Moderator
Hi Gample_YT,
Welcome to the NETGEAR Community! 🙂
It does appear to be a hardware issue. If you haven't contacted support yet I strongly suggest to open a case so Netgear support can process an RMA for your device. Additional files may be requested such as proof of purchase.
Have a lovely day,
RennaD
Netgear Team
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