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JGS524v2 24 port - Loss of ethernet connection after 5-15 minutes
Hi, I have a switch that works perfectly fine after rebooting but 5-15 minutes later all wired connections simply stop working. So computer, printer, smart tv, etc all lose ethernet access. I also l...
Hi informatica,
I would suggest that you disable the IGMP Snooping feature on the switch as all lights are green could be that a broadcast storm is happening in the network.
Hope it helps!
Regards
Xavier Lleixa
NETGEAR CBU PLM
Additional info:
1. Even when I cannot get internet, all ports are still green in the switch.
2. Changing from wired to wireless solve the problem for all the devices, i.e., there are no drops after 5-15 minutes.
3. I have performed factory reset in the switch.
4. Rebooting the switch solves the problems fir 5-15 minutes, after that I lose access to the internet and to the switch again.
i have no idea what else I can do.
thanks in advance for your help.
And the correct switch model is JGS524ev2 24port.
thanks
Hi informatica,
I would suggest that you disable the IGMP Snooping feature on the switch as all lights are green could be that a broadcast storm is happening in the network.
Hope it helps!
Regards
Xavier Lleixa
NETGEAR CBU PLM
Hi,
thanks for the suggestion. Amazon replaced the switch and still had the same problem. I then took your suggestion and It worked! Big thank you.
I am now going to update the firmware with my fingers crossed.
take care
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