NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Informatica
Sep 04, 2017Aspirant
JGS524v2 24 port - Loss of ethernet connection after 5-15 minutes
Hi, I have a switch that works perfectly fine after rebooting but 5-15 minutes later all wired connections simply stop working. So computer, printer, smart tv, etc all lose ethernet access. I also l...
- Sep 08, 2017
Hi informatica,
I would suggest that you disable the IGMP Snooping feature on the switch as all lights are green could be that a broadcast storm is happening in the network.
Hope it helps!
Regards
Xavier Lleixa
NETGEAR CBU PLM
Informatica
Sep 05, 2017Aspirant
And the correct switch model is JGS524ev2 24port.
thanks
XavierLL
Sep 08, 2017NETGEAR Employee Retired
Hi informatica,
I would suggest that you disable the IGMP Snooping feature on the switch as all lights are green could be that a broadcast storm is happening in the network.
Hope it helps!
Regards
Xavier Lleixa
NETGEAR CBU PLM
- InformaticaSep 12, 2017Aspirant
Hi,
thanks for the suggestion. Amazon replaced the switch and still had the same problem. I then took your suggestion and It worked! Big thank you.
I am now going to update the firmware with my fingers crossed.
take care
- JohnC_VSep 13, 2017NETGEAR Employee Retired
Welcome to our community!
It seems that everything works ok now. I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- InformaticaSep 13, 2017Aspirant
24 hours later after upgrading the firmware, still everything working.
thanks
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!