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Latest firmware (11.0.0.28) kills all switches
Hello, I just upgraded the firmware of all the M5300 switches we've got, stand alone as well as stacks. I was running version 11.0.0.25, a beta version I've got from Netgear support, on all of th...
Hi Laurent,
very nice, thanks. Let me know if I can be of any assistance to that.
Greez,
dialsc
Can you PM your tech-support file so I can reproduce this in the lab?
To get the tech-support file you need to:
1. console or telnet to your switch.
2. login
3. type "enable"
4. type "show tech-support"
5. Login to the GUI
6. goto "Maintenance\Upload\HTTP File Upload" and select "Tech Support" from the File type drop down box.
Thank you,
Casey
Hi,
right now I'm in the process of recovering our Hyper-V farm which totally crashed due to the switches rebooting...
Once I finished that I will seperate one switch, update the firmware and try to reproduce the problem. I will then do what you asked me to do.
Okay for you?
Greez,
dialsc
That would be fine, or if you just send me your current tech support I can start looking into what might have happend.
Hey,
Unfortunately I did not get any response from Casey anymore during the last two or three weeks. Would it be possible that someone else takes a look to this? I'm 100% able to reproduce this problem on the M5300 switches by:
- Unplug all ports which are configured to do port authentication (802.1X )
- Stop the RADIUS service at the two RADIUS servers we have
- Plug in one device to one port configured to port authentication (802.1X )
Here's an extract of the console logs showing what happens on the switch while forcing the problem (from the reboot after the firmware 11.0.0.28 was selected as the boot firmware):
:
Uboot M5300 VerNo=1.0.0.5
starting pid 30, tty '': '/etc/init.d/rcS'
starting pid 37, tty '/dev/ttyS0': '/etc/rc.d/rc.fastpath'
Checking for application
Starting Operational code ...
Rel 11, Ver 0, Maint Lev 0, Bld No 28
Uncompressing apps.lzma
SyncDB Running...
<9> Jan 1 00:00:21 0.0.0.0-0 General[fp_main_task]: unitmgr.c(6477) 1 %% Reboot 1 (0x1)
DMA pool size: 8388608
hpc - No stack ports. Starting in stand-alone mode.
<10> Jan 1 00:00:29 0.0.0.0-1 General[fp_main_task]: bootos.c(197) 10 %% Event(0xaaaaaaaa) started!
<9> Jan 1 00:00:30 0.0.0.0-1 SIM[Cnfgr_Thread ]: sim_util.c(3787) 11 %% Switch was reset due to operator intervention.
(Unit 1)>
Applying Global configuration, please wait ...
Applying Interface configuration, please wait ...
User:
Config file 'startup-config' created successfully .
<15> Feb 15 13:26:52 AS-0003-0001-1 CLI_WEB[emWeb]: cli_txtcfg.c(810) 274 %% Text Configuration of length 10610 (420 CMDS) compressed to save 0% Flash
<14> Feb 15 13:26:52 AS-0003-0001-1 UNITMGR[emWeb]: unitmgr.c(6778) 275 %% Configuration propagation successful for config type 0
<15> Feb 15 13:26:53 AS-0003-0001-1 CLI_WEB[umWorkerTask]: cli_txtcfg.c(810) 276 %% Text Configuration of length 10610 (420 CMDS) compressed to save 0% Flash
<15> Feb 15 13:28:22 AS-0003-0001-1 SNTP[SNTP]: sntp_client.c(1900) 277 %% SNTP: system clock synchronized on Wed Feb 15 12:28:22 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.48.6).
<13> Feb 15 13:28:53 AS-0003-0001-1 TRAPMGR[trapTask]: traputil.c(735) 278 %% Link Up: 1/0/2
<13> Feb 15 13:29:03 AS-0003-0001-1 TRAPMGR[trapTask]: traputil.c(735) 279 %% Link Down: 1/0/2
<13> Feb 15 13:29:08 AS-0003-0001-1 TRAPMGR[trapTask]: traputil.c(735) 280 %% Link Up: 1/0/2
<15> Feb 15 13:29:19 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 281 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:29:19 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 282 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:29:19 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 283 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:29:19 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 284 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:29:19 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 285 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:29:20 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 286 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<14> Feb 15 13:29:20 AS-0003-0001-1 RADIUS[radius_task]: radius.c(1395) 287 %% RADIUS: MS attribute type =14
<14> Feb 15 13:29:20 AS-0003-0001-1 RADIUS[radius_task]: radius.c(1395) 288 %% RADIUS: MS attribute type =15
<13> Feb 15 13:29:20 AS-0003-0001-1 DOT1X[dot1xTask]: dot1x_radius.c(933) 289 %% Client 70:5A:0F:13:82:1B authenticated successfully on the port 1/0/2
<15> Feb 15 13:29:28 AS-0003-0001-1 SNTP[SNTP]: sntp_client.c(1900) 290 %% SNTP: system clock synchronized on Wed Feb 15 12:29:28 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.48.6).
<15> Feb 15 13:31:38 AS-0003-0001-1 SNTP[SNTP]: sntp_client.c(1900) 291 %% SNTP: system clock synchronized on Wed Feb 15 12:31:38 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.48.6).
<13> Feb 15 13:32:02 AS-0003-0001-1 TRAPMGR[trapTask]: traputil.c(735) 292 %% Link Down: 1/0/2
<13> Feb 15 13:32:09 AS-0003-0001-1 TRAPMGR[trapTask]: traputil.c(735) 293 %% Link Up: 1/0/2
<15> Feb 15 13:32:09 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 294 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:32:39 AS-0003-0001-1 RADIUS[dot1xTask]: radius_api.c(911) 295 %% RADIUS: radiusAccessRequestMsgSend(): Server index 255
<15> Feb 15 13:32:43 AS-0003-0001-1 SNTP[SNTP]: sntp_client.c(1900) 296 %% SNTP: system clock synchronized on Wed Feb 15 12:32:43 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.48.6).
Switching software SIGSEGV Handler
This build was configured to copy this crash information to
a file.
Symbols already loaded.
<14> Feb 15 13:32:54 AS-0003-0001-1 DHCP6S[tDhcp6sTask]: dhcp6s_main.c(306) 297 %% Failed to receive data on DHCPv6 client socket.
<14> Feb 15 13:32:54 AS-0003-0001-1 DHCP6S[tDhcp6sTask]: dhcp6s_main.c(453) 298 %% Failed to receive data on DHCPv6 server socket.
<13> Feb 15 13:32:54 AS-0003-0001-1 IPV6[ip6MapRadvdTask]: ip6_radvd.c(113) 299 %% ip6MapRadvdTask: error selecting
<13> Feb 15 13:32:54 AS-0003-0001-1 IPV6[ip6MapNbrDiscTa]: ip6map.c(1068) 300 %% ip6MapNDiscTask: error selecting
<13> Feb 15 13:32:54 AS-0003-0001-1 RPCSRV[tRpcsrv.01000]: rpcsrv_task.c(259) 301 %% Server socket receive error: inst=3 sockid=1000 total_seen=1 errno=4 (Interrupted system call)
<13> Feb 15 13:32:54 AS-0003-0001-1 RPCSRV[tRpcsrv.00021]: rpcsrv_task.c(259) 302 %% Server socket receive error: inst=2 sockid=21 total_seen=1 errno=4 (Interrupted system call)
<13> Feb 15 13:32:54 AS-0003-0001-1 RPCSRV[tRpcsrv.00002]: rpcsrv_task.c(259) 303 %% Server socket receive error: inst=1 sockid=2 total_seen=1 errno=4 (Interrupted system call)
<13> Feb 15 13:32:54 AS-0003-0001-1 RPCSRV[tRpcsrv.00001]: rpcsrv_task.c(259) 304 %% Server socket receive error: inst=0 sockid=1 total_seen=1 errno=4 (Interrupted system call)
unable to open pipe file
: Interrupted system call
../../../../src/mgmt/broadcom/cli_web_mgr/cli_web_util.c: 1475: Failed to create cliWebIORedirectHandle
<14> Feb 15 13:32:55 AS-0003-0001-1 General[webJavaTask]: web_java_socket.c(5492) 305 %% Error on select.
<9> Feb 15 13:32:55 AS-0003-0001-1 SIM[SimAddrConflict]: sim.c(4392) 306 %% Failed to read conflicting ARP packet from stack - errno Resource temporarily unavailable
osapiInputTask() stdin read failed: Interrupted system call
starting pid 1291, tty '': '/etc/rc.d/rc.reboot'
syncing filesystems....This may take a few moments
Rebooting system!
Sent SIGKILL to all processes
Requesting system reboot
Restarting system.
Uboot M5300 VerNo=1.0.0.5
starting pid 30, tty '': '/etc/init.d/rcS'
starting pid 37, tty '/dev/ttyS0': '/etc/rc.d/rc.fastpath'
New crash information files detected!
Checking for application
Starting Operational code ...
Rel 11, Ver 0, Maint Lev 0, Bld No 28
Uncompressing apps.lzma
SyncDB Running...
File: , Line: 0, Reboot 2 (0x2)
<9> Jan 1 00:00:21 0.0.0.0-0 General[fp_main_task]: (0) 1 %% Reboot 2 (0x2)
DMA pool size: 8388608
hpc - No stack ports. Starting in stand-alone mode.
<10> Jan 1 00:00:30 0.0.0.0-1 General[fp_main_task]: bootos.c(197) 9 %% Event(0xaaaaaaaa) started!
<9> Jan 1 00:00:30 0.0.0.0-1 SIM[Cnfgr_Thread ]: sim_util.c(3790) 10 %% Switch was reset due to a software exception.
(Unit 1)>
Applying Global configuration, please wait ...
Applying Interface configuration, please wait ...
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