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Forum Discussion
cavtsupport
Nov 06, 2016Aspirant
Loss of connection to management interface
I have a Netgear FS728TP 24 port PoE switch that has been running for sometime now. The switch was setup with a static IP on my network for web management. The other day I tried to access the switc...
DaneA
Nov 07, 2016NETGEAR Employee Retired
Hi cavtsupport,
Welcome to the community! :)
Try these steps below:
1. Disconnect your FS728TP from your existing network.
2. Connect a PC to a working LAN port of the FS728TP.
3. Set a static IP address of 192.168.0.210 to your PC.
4. Open a browser like Google Chrome. Then at the address bar of it, type 192.168.0.239 then press Enter. Login to the user interface of switch. Enter "admin" and "password" as username and password respectively without the quotation marks.
Note: The default IP address of FS728TP is 192.168.0.239.
Kindly answer the questions below:
a. Were you able to login to the web-GUI of the FS728TP after doing the steps above?
b. What is the current firmware of the FS728TP?
c. What is the behavior of the LED lights of the FS728TP?
Regards,
DaneA
NETGEAR Community Team
cavtsupport
Nov 11, 2016Aspirant
Dane,
I never received an email notifiing me of a response to this question but fortunately decided to check the board. From what I understand, you want me to unplugh all 24 devices from my switch, unplug the unit and then power it back up? This will have to wait until Monday when I get back in the office, but at this point I'll try anything. When I tried before I had set my Laptop (which was plugged into port 1) to 192.168.0.20 and then went to 192.168.0.239 with all devices connected. Even though the network for my devices is 192.168.1.0/24 with one vlan of 192.168.20.0/24 this had worked in the past.
Thanks for the reply
Charles
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