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Forum Discussion
TheCoppa
Jun 07, 2017Follower
M4100-50G V2H2 fails to boot
I have had this M4100 for a few months. Yesterday, there was a power outage, upon restart, the swith failed to boot, and the power LED was flashing amber. I powercycled a few times with the same re...
DaneA
Jun 08, 2017NETGEAR Employee Retired
Hi TheCoppa,
Welcome to the community! :)
Since the power LED is flashing amber, this could mean that the power module has failed. With regard to this, I recommend you to open a chat / online case with NETGEAR Support and let them know the status of the M4100-50G switch. Attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of the M4100-50G switch on the chat / online case for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
DaneA
Jun 11, 2017NETGEAR Employee Retired
I just want to follow-up on this. Were you able to open a chat / online case with NETGEAR Support and let them know the status of the M4100-50G switch? If yes, keep us posted.
Regards,
DaneA
NETGEAR Community Team
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