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Forum Discussion
M4100 Crashed
Hi to all, maybe anyone can help me. We have a M4100-26G-PoE which is crashed 2 times in the last few days. In the event logs I can see the two crashes: Event Logs Entry Type Filename Line...
Hi Ironbird,
Kindly answer the questions below:
a. Are there any changes in the configuration or changes in the network within the last few days that might trigger what is shown on the Event Logs?
b. How is everything connected? It would be best to post a screenshot of your detailed network setup.
c. Does the whole network where the M4100 switch is deployed goes down whenever it crashes?
d. What is the current firmware of the M4100 switch?
About interpreting the crash logs, I suggest you to open an online case with NETGEAR Support at anytime. Kindly state your concern and attached the logs into it. The online case will be forwarded to the engineering team for the logs to be analyzed.
Regards,
DaneA
NETGEAR Community Team
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