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Forum Discussion
M4300 24x24f unresponsive- amber power light
Hi! We have an m4300x24f managed switch. It is an RMA replacement so was hooked in three weeks ago. When we plugged it into the power it worked great three weeks ago, was able to log in just to make ...
Hi TechAtAnimal,
Welcome to NETGEAR community!
Please confirm that M4300-24X24F Power 1 light on the front that is solid amber, Power 2 LED is off? Due to M4300 24X24F support two PSU. Try to plug in Power 2, and check Power 2 works ok?
And connect the console port to PC, check the log record from console port, for example, switch reboot continually and so on.
Look forward your reply.
Regards,
NETGEAR Employee
The Power 1 light is solid amber and we only have the one PSU however, it does the same thing if we switch the PSU to slot number 2 just with the Power 2 light. None of the ports are responding, they don't give any indicator lights to show that they are plugged into the computer with the computer not acknowledging that anything is plugged in and we can't pull up any info from the switch.
Thank you for responding
Have you plugged in a console cable so you can follow the whole boot process and see if any error message is displayed?
Hi TechAtAnimal,
It looks like the switch cannot boot up successfully, due to Power1 or power2 is solid amber.
Please check you connect console port accurately, not physical ports, you can find the ports on the left of the front panel, which display ‘console 115200…’ . After connecting the console port, even the switch cannot boot up, when you pull out the power attaching plug, not PSU, after you plug into attaching plug, you can see Boot Logging.
Look forward your reply.
Regards,
NETGEAR Employee
Well, I managed to get a response in the boot logging window however it shows a random pattern of "B"'s for about a minute and then goes onto infinite "0"'s. I've included pictures of how it looks.
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