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Forum Discussion
M4300-52-PoE+ and NMS300
I have a stack of M4300-52-PoE+ switches that I'm trying to add to NMS300 software. When I do a discovery it says credential failure. I'm running NMS300 version 1.7.0.12 and switch firmware 12.0.17.7.
I know I'm using the correct credentials so I don't know what is going on. My S3300's discover no problem.
Help!
3 Replies
There is no M4300-52-PoE+ switch model. I believe you are referring to the M4300-52G-PoE+ switch model.
As indicated in the NMS300 user manual, "If a credential failure occurs, a common reason is that the device login information changed from its default. When a credential failure occurs, add or modify the credential and run the discovery job again." Kindly read pages 38-42 of the NMS user manual here on how to add or modify a device credential.
Also, try to connect the PC/laptop directly hardwired to the M4300-52G-PoE+ switch then check again if it will be discovered by the NMS300.
Regards,
DaneA
NETGEAR Community Team
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