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bbs2web's avatar
bbs2web
Guide
Apr 02, 2018

M4300 8X8F and 24X24F - Wrong temperature

The web UI and SNMP polling show temperature on 8X8F and 24X24F devices as being very different to 28G which is mounted directly above it.
We have 4 stacks of Netgear M4300 equipment, in separate DCs which all exhibit this problem.

What information should I provide?

3 Replies

  • Herewith output demonstrating the problem:

    (M4300-12X12F) #show environment                                           
                                                                               
    Temp (C)....................................... 69                         
    Temperature traps range: 0 to 90 degrees (Celsius)                         
                                                                               
    Temperature Sensors:                                                       
    Unit     Sensor  Description       Temp (C)    State           Max_Temp (C)
    ----     ------  ----------------  ----------  --------------  ------------
    --                                                                         
    1        1       MAC               60          Normal          83          
    1        2       System            69          Normal          83          
    2        1       MAC               59          Normal          83          
    2        2       System            68          Normal          83          
    3        1       MAC               38          Normal          95          
    3        2       System            37          Normal          95          
    4        1       MAC               38          Normal          95          
    4        2       System            37          Normal          95          
                                                                               
    Fans:                                                                      
    Unit Fan Description    Type      Speed         Duty level    State        
    ---- --- -------------- --------- ------------- ------------- -------------
    -                                                                          
    1    1   Fan-1          Fixed     3240          16%           Operational  
    1    2   Fan-2          Fixed     2880          16%           Operational  
    2    1   Fan-1          Fixed     3120          16%           Operational  
    2    2   Fan-2          Fixed     2880          16%           Operational  
    3    1   System-1       Fixed     4290          39%           Operational  
    3    2   System-2       Fixed     4290          39%           Operational  
    3    3   System-3       Fixed     4290          39%           Operational  
    4    1   System-1       Fixed     4290          39%           Operational  
    4    2   System-2       Fixed     4290          39%           Operational  
    4    3   System-3       Fixed     4290          39%           Operational  
                                                                               
    Power Modules:                                                             
    Unit     Power supply   Description        Type          State             
    ----     ------------   ----------------   ----------    --------------    
    1        1              Internal AC-1      Fixed         Operational       
    2        1              Internal AC-1      Fixed         Operational       
    3        1              Internal AC-1      Fixed         Operational       
    3        2              Internal AC-2      Fixed         Operational       
    4        1              Internal AC-1      Fixed         Operational       
    4        2              Internal AC-2      Fixed         Operational
    • bbs2web's avatar
      bbs2web
      Guide

      A seperate stack, in a different DC. All these units are racked correctly, ports facing cold isle and fans towards the hot isle.

       

      (M4300-8X8F) #show environment
      
      Temp (C)....................................... 54
      Temperature traps range: 0 to 90 degrees (Celsius)
      
      Temperature Sensors:
      Unit     Sensor  Description       Temp (C)    State           Max_Temp (C)
      ----     ------  ----------------  ----------  --------------  --------------
      1        1       MAC               50          Normal          88
      1        2       System            54          Normal          88
      3        1       MAC               33          Normal          95
      3        2       System            32          Normal          95
      
      Fans:
      Unit Fan Description    Type      Speed         Duty level    State
      ---- --- -------------- --------- ------------- ------------- --------------
      1    1   Fan-1          Fixed     3120          16%           Operational
      1    2   Fan-2          Fixed     2760          16%           Operational
      3    1   System-1       Fixed     4290          39%           Operational
      3    2   System-2       Fixed     4290          39%           Operational
      3    3   System-3       Fixed     4290          39%           Operational
      
      Power Modules:
      Unit     Power supply   Description        Type          State
      ----     ------------   ----------------   ----------    --------------
      1        1              Internal AC-1      Fixed         Operational
      3        1              Internal AC-1      Fixed         Operational
      3        2              Internal AC-2      Fixed         Not present
    • bbs2web's avatar
      bbs2web
      Guide

      A third stack, again in a different DC. This doesn't have 28G stack members but other equipment in the stack reports its system temperature about 30 degrees lower and MAC temperature about 20 degress lower.

       

      (M4300-12X12F) #show environment
      
      Temp (C)....................................... 60
      Temperature traps range: 0 to 90 degrees (Celsius)
      
      Temperature Sensors:
      Unit     Sensor  Description       Temp (C)    State           Max_Temp (C)
      ----     ------  ----------------  ----------  --------------  --------------
      1        1       MAC               51          Normal          83
      1        2       System            60          Normal          83
      2        1       MAC               53          Normal          83
      2        2       System            62          Normal          83
      
      Fans:
      Unit Fan Description    Type      Speed         Duty level    State
      ---- --- -------------- --------- ------------- ------------- --------------
      1    1   Fan-1          Fixed     3120          16%           Operational
      1    2   Fan-2          Fixed     3000          16%           Operational
      2    1   Fan-1          Fixed     3240          16%           Operational
      2    2   Fan-2          Fixed     2760          16%           Operational
      
      Power Modules:
      Unit     Power supply   Description        Type          State
      ----     ------------   ----------------   ----------    --------------
      1        1              Internal AC-1      Fixed         Operational
      2        1              Internal AC-1      Fixed         Operational

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