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Forum Discussion
M4300/S3300 VoIP Traffic Loss
Hello, we heave some critical problems with our new Netgear Switches with QoS. Our network is designed as "spine-leaf". We have two stacked M4300 as Core- and 20 S3300 as Access-Switches. Some Ac...
Hi MasterPhil,
Welcome to Netgear Community!
We need more detailed info as below for debugging this problem, could you
1. Which protocol is used by your VoIP phone? SIP, H.323 or other?
2. What brand of your VoIP phone? Does the 'Telephony OUI' is in Netgear Switch 'OUI Table' list?
As you know, Auto-VoIP support protocol-based and OUI-based mode. In both two mode voice traffic can be set to high queue and transmit by high priority, but only in protocol-based mode, the voice session can be counted to Voice Channels.
So In your case, do you enable both protocol-based and OUI-based mode on 'Auto-VoIP' configuration page? And you can try these two mode in your side and check whether voice words are missing or not?
For Auto-VoIP configuration, please refer to below link(page128: Auto-VoIP Configuration):
http://www.downloads.netgear.com/files/GDC/S3300/S3300_SWA_EN.pdf
Hope it helps!
Regards
Ericz
Netgear Employee
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