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Forum Discussion
M7100-24X does RADIUS auth but no acccounting
We have an M7100-24X (11.0.0.31 firmware) configured to do RADIUS AAA on all auth lists for the management console. It does the authentication part just fine, but it never sends any accounting packet...
I understand that you do not want to just update the firmware. With regard to that, I suggest you to set up port mirroring on the M7100-24X. Select a port as a source port on the M7100-24X where the user is directly connected. Then, select another port as a destination port on the M7100-24X where a PC with Wireshark installed is directly connected. Run Wireshark and observe. It would be best that Wireshark would be able to capture that there is 0 accounting traffic whenever a user logs in.
Kindly read pages 700-701 of the M7100 user manual here on how to set up port mirroring. You may download Wireshark here. Also, check this link I found online and use it as a guide on how to use Wireshark.
For the captured packets to be analyzed, kindly open a chat or online support ticket with NETGEAR Support at anytime. Attach the captured packets from Wireshark on the support ticket you have opened for it to be investigated by the NETGEAR Support team.
Regards,
DaneA
NETGEAR Community Team
I inquired your concern to the higher tier of NETGEAR Support and got a feedback. According to them, it would be best that you open a support ticket with NETGEAR Support at anytime for further investigation about your concern.
Regards,
DaneA
NETGEAR Community Team
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