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Forum Discussion
markewert
Feb 05, 2017Aspirant
Need Operational Code for XSM7224S
Hello, I am troubleshooting a problem with our XSM7224S ProSAFE switches and seem to have made it worse. The switch was not able to save the running configuration over the startup configuration (...
- Feb 07, 2017
Hi DaneA,
Thanks for the welcome!
Unfortunately the firmware (.stk) didn't work. It turns out that I somehow wiped the operational code and per NetGear support the only way to get it back is to RMA the switch. So I have a new one arriving tomorrow. :) If anyone else runs into this issue with the XSM7224S, simply chat with Netgear support and they will help you out.
DaneA
Feb 07, 2017NETGEAR Employee Retired
Hi markewert,
Welcome to the community! :)
For the XSM7224S, a .stk image is available. Kindly download the XSM7224S image here.
Regards,
DaneA
NETGEAR Community Team
- markewertFeb 07, 2017Aspirant
Hi DaneA,
Thanks for the welcome!
Unfortunately the firmware (.stk) didn't work. It turns out that I somehow wiped the operational code and per NetGear support the only way to get it back is to RMA the switch. So I have a new one arriving tomorrow. :) If anyone else runs into this issue with the XSM7224S, simply chat with Netgear support and they will help you out.
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