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markewert's avatar
markewert
Aspirant
Feb 05, 2017
Solved

Need Operational Code for XSM7224S

Hello,   I am troubleshooting a problem with our XSM7224S ProSAFE switches and seem to have made it worse. The switch was not able to save the running configuration over the startup configuration (...
  • markewert's avatar
    markewert
    Feb 07, 2017

    Hi DaneA,

     

    Thanks for the welcome!

     

    Unfortunately the firmware (.stk) didn't work. It turns out that I somehow wiped the operational code and per NetGear support the only way to get it back is to RMA the switch. So I have a new one arriving tomorrow. :) If anyone else runs into this issue with the XSM7224S, simply chat with Netgear support and they will help you out.

     

     

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