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NMS300 my.netgear.com account profile error
I have setup the NMS300 software and teh process was pretty simple and the software actually works quite well. So far have about 180 Netgear swiches discovered. For the sake of of completeness I want...
Great news and thanks very much!
Peter
Hi Peter
Yes. We identified root cause, this is new certificate issue. We are going to fix it asap and we will post the result here.
Regards,
Yes. We identified root cause, this is new certificate issue. We are going to fix it asap and we will post the result here.
Regards,
Hi Laurent
Thanks for informing us of the cause, can you advise as to when this issue will be resolved?
Thanks
Michael
Hi everyone
We have the new NMS300 release which is fixing the certificate issue with mynetgear.com registration.
Unfortunately, it will take some time to publish it on https://www.netgear.com/support/product/NMS300?cid=wmt_netgear_organic#download
At least a full week.
So if you need this new release earlier, please contact NETGEAR Technical Support and mention this thread, asking for V1.5.0.19 eroom before it is actually published on our website.
Contact Information: http://support.netgear.com/general/contact/default.aspx
Regards,
Thansk very much for the udpate and I'd like to say that I am impressed by the care and followup provided by you personally and Netgearin general for this issue. You provide an exception in the general support experience for public forums as I have expereinced it with other manufacturers.
Thanks,
Peter
Thank you for your message Peter, and thank you for giving us the opportunity to improve our products and grow with you.
V1.5.0.19 will be publicly available at https://www.netgear.com/support/product/NMS300?cid
=wmt_netgear_organic#download very soon. I believe our Tech Support team already delivered V1.5.0.19 to most of you using private MP links in the meantime. So again, if you need this new release earlier, please contact NETGEAR Technical Support and mention this thread, asking for V1.5.0.19 eroom before it is actually published on our website.
Contact Information: http://support.netgear.com/general/contact/default
.aspx Regards,
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