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Forum Discussion

billvo's avatar
billvo
Aspirant
Jan 16, 2018
Solved

Password Recovery Procedure for GSM7224P?

I have no password for a switch I've just been assigned to manage.  Factory default of admin with no password doesn't work.  I need to recover the password for this switch.    The procedure I found...
Security
Troubleshooting
  • billvo's avatar
    billvo
    Jan 16, 2018

    I found that I needed to set HyperTerminal for Flow Control "None" instead of the default of "Hardware".

JohnC_V's avatar
JohnC_V
NETGEAR Moderator
Jan 18, 2018

Hi billvo,

 

Welcome to our community!

 

Is everything works ok now? Were you able to set it to factory default in order for you to reset the password?

 

Regards,

billvo's avatar
billvo
Aspirant
Jan 18, 2018

Thanks!  Yes, I was able to set a password and reset the switch to defaults. 

 

I had overlooked the Flow Control specification in the procedure I referenced.  The specified XON/XOFF may be correct, but Hardware Flow Control (default for HyperTerminal) does not work.

 

Bill

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