Forum Discussion

Aspirant

Aug 20, 2015

Please help me upgrade the firmware on GS748Tv3 and GS724T

In a small business environment I have 6 Netgear GS series switches of various ages. using Netgear Smart Control Center Manager version 1.1.3.2 I can connect to and update the firmware on the tw...

Firmware

JohnRo

NETGEAR Employee Retired

Aug 20, 2015

Hi ajlowe,

Welcome to the community!

Some of your swicthes have very old firmware versions, except for the GS748Tv3 which is using v3.1.4 (this is already the latest version). The GSM7224P and the GS724T's firmware are very old, you may need to upgrade it in a ladderized manner. What we can try to do for them to be detected is to perform a factory reset (on atleast one of the switches an connect directly to a PC with a SCCM). We can also use the SmartWizard Utility to uprgade the firmware, try to install it and see if it will detect the swictches. You can find the instructions on firmware upgrade using the utility on this link (see pages 19-20).

I hope this information help you locate and update the switches firmware. I'll look forward to your response.

Thanks,

ajlowe

Aspirant

Aug 21, 2015

Thank you for your help John.

I did a factory reset on all the switches.

I used the Smartwizard Utility you linked to.

I still can not discover any of the switches with the old firmware.

I am ignorant ofthe term SCCM. Can you please explain what that is?

JohnRo
NETGEAR Employee Retired
Aug 21, 2015
Hi ajlowe,

Sorry, the SCCM is Smart Control Center Manager. There is another settings that you can check on the smart control center manager, under the adapter tab, make sure you are using the correct adapter of the PC and the IP address is correct. Please see example below:

Hope this helps, I'll look forward to your update.

Thanks,