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Forum Discussion

bfowler9024's avatar
bfowler9024
Aspirant
Jan 17, 2016

Port Configuration page on GS752TP doesn't work

I can't apply any port configuration settings, such as a Description, Enable/Disable, or Port Speed. The APPLY button does not activate. Also cannot navigate from this page to other settings unless I reload the browser which takes me back to System Information page.

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hello bfowler9024,

     

    Welcome to the community! :)

     

    Let us isolate the problem.  Kindly answer the questions below:

     

    a. What browser are you using to access the web-GUI of the GS752TP?

    b. Are there any error message/s that came up?

    c. Did you try using other browsers like Firefox or Safari to isolate the problem?

    d. Did you try using other PC/s or laptop/s?

    e. What is the current firmware version of the GS752TP switch?

    f. Have you tried to perform a factory reset the GS752TP then reconfigure it from scratch and check if same problem occurs?

     

    I look forward to your response.

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

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