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DanRSCC's avatar
DanRSCC
Aspirant
Mar 22, 2018

ProSAFE JGS516PE Randomly Hanging - No Throughput

Hi,

 

I've recently swapped out my HP Procurve switch for a Netgear ProSAFE JGS516PE (predominantly to negate the need for PSU's for my Wireless Access Points) & in the two weeks it's been running it's been "hanging" on an almost daily basis. All of a sudden, for no apparant reason, it stops passing traffic through & needs rebooting. GIve a day or two (or less on occasions), it does it again & another reboot required.

 

For your information;

 

1. FM Version is 2.0.1.40

2. Switch was factory reset after updating FM & is on all of it's defaults.

3. 8 x Cat6 LAN cables connected to non-POE ports (serving PC's, game consoles & a printer).

4. 2 x Cat6 LAN cables connetced to POE ports (serving 2 x Cisco WAP 321's).

5. I've swapped ports, I've run it with a single port from my router & one to a PC, I've left it over a weekend with all ports empty & poplated them on return (over 48hrs) & it had hung.

6. Everything has worked fine via the HP Procurve switch for nearly 6 months (with the WAP's on mains power) so I can be absolutely sure that this is not a cabling issue but a switch issue.

7. It hangs without the WAP's on the POE ports, so it's not those either.

 

I'm about to throw this thing out of the window, anyone have any more constructive suggestions before I do?

 

Thanks.

 

Dan

PS.

I am an IT support engineer, Small Business specialist, so I'm no stranger to LAN's, routing & switching. :smileywink:

3 Replies

  • Just to add, within an hour of posting this the Netgear switch has hung again.

     

    I've put everything (with the exception of the POE WAP's, annoying) back through the HP switch again for now as that works!

    • DanRSCC's avatar
      DanRSCC
      Aspirant

      Nevermind.

       

      RMA from Netgear processed & replacement on-route.

       

      Hope this one works!

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        Hi DanRSCC,

         

        Welcome to our community! :)

         

        Thanks for sharing! I hope the replacement device may resolved your issue. Please keep us posted.

         

        Regards,

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