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Forum Discussion
mbkitmgr3
Sep 27, 2016Aspirant
Prosafe plus Utility & GS116Ev2
Have decided the time was right to check the firmware versions for all my devices.
Downloaded Prosafe Plus config util V 2.2.9 from netgear. It sees my two GS116E's but when I:
- Select a switch to configure
- I am prompted for a password
- I key in the password for the selected device
- I get told the password is incorrect
I can log into the devices using the credential, just cant via the prosafe util.
Is there a reson I can't just use the Firmware Upgrade option in the management interface in each of the switches. If not then how do I gain access
3 Replies
- AlexPeNETGEAR Expert
Hello mbkitmgr3,
I don't think the version of the utility is correct. Latest version I see is 2.3.19. Can you try this version?
http://www.downloads.netgear.com/files/GDC/GS105E/Prosafe_Plus_Utility_2.3.19.zip
Alexpe
- mbkitmgr3Aspirant
Thanks AlexPe.
Was able to connect and log into the Switches via the util
Tried to use the util to upgrade the firmware and it fails
Title Firmware Upgrade
Firmware Upgrade Failed
- Logged in
- Rebooted device
- Re-connected via Prosafe Plus Config Util
- Went to Maintenance>Firmware Upgrade
- Selected Firmware file extracted from the zip file (GS116E-v1.00.21.flash)
- Software after about 30 seconds reports firmware upgrade failed
I repeated the process with the other GS116E that I have and the results are identical.
I logged into the Switch via a browser and tried to repeat the process, says "not a lvalid firmware image'
Have also tried with Firmware update v1.00.20
- DanielZhangNETGEAR Expert
Hi Mbkitmgr3
I think your device is GS116Ev2 right?
But the firmware (v1.00.20) just you tried is for GS116E not yours(GS116Ev2).
It's too similar for these two switches.:smileywink:
So could you please try the correct firmware on your GS116Ev2.:smileyhappy:
You can get it from NETGEAR download center.
or
http://www.downloads.netgear.com/files/GDC/GS116EV2/JGS516PE_GS116Ev2_V2.0.1.26.zip
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