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Forum Discussion

shrikant_c's avatar
shrikant_c
Aspirant
Feb 22, 2017
Solved

Replacement for JFS524F switch with SFP module for Fiber

Hi folks,

Have a small network spanning 2 buildings connected via fiber. Each end has a JFS524F switch with AF711F fiber SFP module.  I am seeing packet drops at the remote end. 
1. How do I troubleshoot this? I have powercycled both switches and problem continues.

2. One option is to replace both ends with Gigabit switches supporting fiber module. Netgear site says JGS524F, but that may be obsolete. What is the least expensive way to replace this functionality?  I believe the fiber module that I want is the AGM731F

Fiber
SFP
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Feb 24, 2017

    Hello shrikant_c, 

     

    Welcome to the community! 

     

    I suggest checking the firmware version on both ends. Are you using a software monitoring tool to see where the packet drops? If you can't find the JGS524 anymore, I suggest looking at the standalone smart switch series. 

     

    Thanks,

4 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Feb 24, 2017

    Hello shrikant_c, 

     

    Welcome to the community! 

     

    I suggest checking the firmware version on both ends. Are you using a software monitoring tool to see where the packet drops? If you can't find the JGS524 anymore, I suggest looking at the standalone smart switch series. 

     

    Thanks,

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Feb 27, 2017

    Hi shrikant_c, 

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Thanks,

    • shrikant_c's avatar
      shrikant_c
      Aspirant
      Mar 03, 2017

      Thanks to everyone who responded. We ended up replacing with two tripplite fiber to ethernet media converters and because these Netgear's were old and 100 Mbps only, replaced them with regular Gigabit switches.

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Mar 03, 2017

        Hi shrikant_c, 

         

        Thank you for the update! It is good to know that you have updated your network. Let us know if you have more questions, please feel free to post a new topic. The community is happy to help. 

         

        Thanks,

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