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Forum Discussion
Warranty commitment
We have sent the GS748T to winco for repair last year in december, however, we have not received reply until we kept asking for. We was advised that they have no parts to repair, then they said they...
Winco us the Hong Kong distributor, they collected the device.
Hi HKCUser,
Welcome to our community! :)
We do apologize for the inconvenience. If that is the case, Winco will be the one that will process the RMA to NETGEAR. The device could possibly void its warranty if they did repair the unit. Next time, you should process the RMA by yourself on your NETGEAR account.
Regards,
John
NETGEAR Community Team
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