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Forum Discussion
XSM4300 not powering on - red/green on PSU with relay noise
Netgear M4300 Anyone knows what it means the red/green LED on the power supply? It is also noticeable a clicking relay noise. https://youtu.be/Xbtjv2HLmFQ
Since the XSM4300 won't power on and it has a clicking relay noise, I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for a hardware check. If your XSM4300 has been proven faulty, be ready to upload a soft copy of the Proof of Purchase of it for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
I assume by your answer that it is a hardware defect. The switch is new and was working when I unboxed it to do the firmware upgrade. Then it was shipped to the final location, and this is happening.
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